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Frequently Asked Questions


What is DashBoard FX?
How does DashBoard FX work?
Why is DashBoard FX the leading trade signaling tool in the industry?
How will I be alerted?
When will my account be activated?
Do I have to use a specific market maker?
When are the signals sent?
Do I have to sit in front of my computer at all times to trade?
Do you offer auto trading?
Do I have to commit to the service for any time length?
Will my cell phone work with DashBoard FX?
What is the difference between DayTrader and SwingTrader?
Why would I use DashBoard FX?
Is there a trial offered?
How do I subscribe to DashBoard FX?
What are the system requirements to run DashBoard FX software?
How do I get a discount on DashBoard FX?
Do you have an Affiliate Program?

» What is DashBoard FX?

DashBoard FX™ is an institutional-quality Forex Trade Signaling & Market Analysis software package. It delivers real-time Trading Alerts as they are identified by our knowledgeable and professional traders. DashBoard FX™ provides subscribers with optimal Entry/Exit points for Major currency pairs in real-time and allows them to stay on top of the market and trade 24 hours a day, 6 days a week.

In addition to offering real-time Trade Signals based on institutional-quality technical and fundamental analysis, DashBoard FX provides subscribers Market Analysis Gauges which are continually updating with streaming data. By taking proprietary algorithms and breaking them down into easy-to-understand visual indicators, DashBoard FX helps subscribers easily assess market conditions 24 hours a day and make more informed trading decisions.

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» How does DashBoard FX work?

Utilizing an extensive model of Technical and Fundamental analysis, FX Universal's team of professional traders actively monitors the market 24-hours-a-day. Whenever a new trading opportunity is identified for any of the Major currency pairs, subscribers are instantly alerted. Subscribers are provided specific Buy/Sell indications, Entry points, Stop-loss levels, and Profit-taking levels for each of the Major currency pairs. FX Universal does not use a mechanical trading system, as our own research has shown that systems such as these do not perform well in markets that are 24-hours and also highly dynamic. Instead, a team of professional traders with years of experience under their belts provide you with quality analysis. Click here to learn about our strategy and philosophy.

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» Why is DashBoard FX the leading trade signaling tool in the industry?

FX Universal's founder, a seasoned Wall Street veteran and a former Sales Manager at one of the world's largest Forex trading firms, has spoken with and listened to the needs and wants of thousands of clients. Based on his experience in a management capacity, along with years of trading experience in both the Equity and FX markets - he has helped create a company and a product that caters specifically to clients like yourself. FX Universal understands what traders like yourself are looking for, and we try to do everything possible in our means to provide exactly that.

Ultimately, experience is the determining factor for success, and the experience that FX Universal and staff possess is second to none.

All subscribers to DashBoard FX receive Real-Time Trade Signals for 5 Major Currency Pairs, Real-Time Market Analysis Indicators, Live Streaming Quotes (Data Feed INCLUDED), DayTrader and SwingTrader Signals allowing traders to take advantage of both short term and long term trading opportunities, Free Charts, Superior Customer Service and much more.

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» How will I be alerted?

Subscribers of DashBoard FX are alerted in Real-Time by software, by email, and by SMS/Cell Phone messaging. There are NO additional charges for any of these added features. FX Universal believes that wherever you are, you should be able to receive your alerts and take advantage of potential trade opportunities. Most dealing desks around the world allow you to trade over the phone at no additional cost as well, so you are still able to trade even if you are not near your computer.

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» When will my account be activated?

Your account will be activated as soon as our Billing Department verifies and processes your payment. It normally takes less than a few hours on a business day. A confirmation email will be sent to the email address on file for your account once the account has been activated.

If you are a DashBoard FX Subscriber and qualify for a discounted package from opening a FX Solutions Trading Account, your account will be activated immediately after your trading account is funded.

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» Do I have to use a specific market maker?

DashBoard FX is compatible with any trading platform. It is the Ultimate Forex Trading Companion and is ideal to have up alongside any platform that you prefer for trading. FX Solutions is the recommended market maker due to their size and access to the Interbank market which allows them to offer superior execution to its clients.

You can Open a Live Account with FX Solutions from the following page:

http://www.fxuniversal.com/open-live-account.html

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» When are the signals sent?

FX Universal's team of professional traders actively monitors the market 24-hours-a-day. This is essential when trading a market that is 24-hours, dynamic, and truly global. All trading sessions are covered (US, Asian, European) and traders in all geographic regions and time preferences alike can benefit from DashBoard FX.

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» Do I have to sit in front of my computer at all times to trade?

Absolutely not. DashBoard FX was designed keeping in mind the needs of our clients and that it is not feasible to sit in front of a computer and/or trade online at all times. DashBoard FX alerts subscribers on the software itself along with email notification and cell phone alerting, at no extra charge. Most dealing desks around the world allow you to trade over the phone at no additional cost as well, so you are still able to trade even if you are not near your computer.

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» Do you offer auto trading?

Autotrading is not currently a service option. Firms that do offer this feature generally charge a considerable fee per lot traded. All subscribers of DashBoard FX can still trade anywhere and trade anytime. All subscribers are alerted wirelessly at no extra cost and traders also have the ability to place orders over the phone with a dealing desk.

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» Do I have to commit to the service for any time length?

There is no commitment period required when subscribing to DashBoard FX. Subscribers can take advantage of DashBoard FX on a month to month basis, or even preview it with our 10-Day Trial Subscription.

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» Will my cell phone work with DashBoard FX?

DashBoard FX can transmit signals to any cell phone capable of receiving email text messages. The phone number should be provided in an email format (for example: phonenumber@cingularme.com)

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» What is the difference between DayTrader and SwingTrader?

The difference between DayTrader and SwingTrader is the frequency of trade signals generated, and the depth of stop-loss and profit-taking levels. Traders who consider themselves extremely active in the markets would likely use DayTrader signals. Traders that hold positions overnight, perhaps even for several days may consider the SwingTrader signals. Signals for both DayTrader and SwingTrader strategies are provided on the same platform – at no additional charge. Traders may use one trading style exclusively, or use both in conjunction to take advantage of short-term and long-term trading opportunities simultaneously.

Stop-loss levels for DayTrader range between 15-25 pips with Profit-taking levels at 25-45 pips. Stop-loss levels for SwingTrader range between 25-40 pips with Profit-taking levels at 40-70 pips. Both offer signals based on the knowledge of experienced traders and institutional quality research, while at the same time catering to the differing trader personalities.

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» Why would I use DashBoard FX?

DashBoard FX is an ideal solution for those that do not have the time or experience to effectively analyze the market actively. Many traders understand FX but have difficulty profiting in this market. Trade Signals provided by FX Universal provide a means for helping you make more informed trading decisions.

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» Is there a trial offered?

FX Universal offers a 14-Day Trial Subscription to DashBoard FX for only $99. Thats less than 10 pips on a good trade!

The 14-Day Trial Subscription provides all features included in the Monthly Subscription including Real-Time Trade Signals & Market Analysis Indicators, Alert Notification to the Software, Email, and Cell Phones, Optimal Entry/Exit points, and much more.

To sign up, simply follow the instructions on the following page:

http://www.fxuniversal.com/dashboard-fx-subscription.php

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» How do I subscribe to DashBoard FX?

You can subscribe to DashBoard FX at the following page:

http://www.fxuniversal.com/dashboard-fx-subscription.php

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» What are the system requirements to run DashBoard FX software?

  • Supported Operating Systems: Windows ME, Windows XP, Windows 2000
  • Steady internet connection (Broadband Preferred)
  • Speakers (for audible alerts)

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How do I get a discount on DashBoard FX?

Click here to view a list of current promotions and special offers.

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» Do you have an Affiliate Program? 

FX Universal's Affiliate Program is a partnership with individuals or institutions wishing to resell DashBoard FX. FX Universal works closely with these parties to help facilitate the sales processes and compensates the Affiliates for any sales referred. Learn more about our Affiliate Program.

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» I still have more questions. How do I contact you?

FX Universal is committed to offering clients the best in trade signals, superior execution, and the most exceptional customer service in the Foreign Exchange industry. If you have any questions or concerns, please feel free to contact us at 1-646-240-4300 or Toll-Free in the US at 1-866-343-5210.

You may also email info@fxuniversal.com for a prompt reply to any inquires that you may have.

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